Bot Verification

This page describes the automated requests sent by Zineps on behalf of its users.

What is Zineps?

Zineps is a shipping label management platform for online stores. Merchants connect their store to Zineps and use it to automatically generate shipping labels, manage carrier contracts, and track shipments.

What does the Zineps background service do?

Zineps makes automated HTTP requests in three situations:

  • Order sync: Zineps polls connected e-commerce platforms (such as WooCommerce, Magento 2, Shopify, and Amazon) to retrieve new orders on behalf of a merchant. The merchant configures this connection themselves inside the Zineps app.
  • Carrier API calls: Zineps contacts carrier systems (such as DHL, DPD, and DB Schenker) to create shipping labels, book pickups, and retrieve tracking status.
  • Address lookup: Zineps uses the Nominatim geocoding API to validate and normalise shipping addresses.

All requests are made on behalf of a registered Zineps merchant and are limited to the APIs that merchant has explicitly connected.

User-Agent header

Requests from the Zineps background service identify themselves with the following User-Agent strings depending on the platform being contacted:

E-commerce, marketplace, ERP, and fulfilment integrations

Sent to WooCommerce, Magento 2, Shopify, Lightspeed (eCom & Retail), MyOnlineStore, CCVShop, Bol.com, Mirakl, Kaufland, TEMU, ChannelDock, GoedGepickt, Picqer, Exact Online, and SnelStart:

Zineps/1.0 (+https://app.zineps.com/bot.html)

Amazon Marketplace APIs

Zineps/1.0 (Language=C#)

Address geocoding (Nominatim)

Zineps/1.0 (address geocoding)

How to verify a request is from Zineps

If you receive a request you believe is from Zineps and want to confirm it, you can:

  • Check the User-Agent header against the values listed above.
  • Check the source IP against our published egress ranges at /ips.json. The list follows Cloudflare's ipv4_cidrs / ipv6_cidrs shape and can be consumed programmatically for firewall or WAF allowlists.
  • Contact us directly at info@zineps.com and we can confirm whether the request came from our systems.

Contact

Zineps B.V.
Herikerbergweg 288, 1101CT Amsterdam, Netherlands
Kamer van Koophandel: 94063079
Email: info@zineps.com
Website: www.zineps.com